a) The Company shall charge such costs, charges and expenses as shall be agreed in writing with the Customer for the supply of any goods and services.
b) Estimates/quotes are valid for 14 days from the date of which the estimate/quote was supplied to the Customer, within which time Klutch will require written approval to proceed and/or a Purchase Order number from the party responsible for paying our invoices.
c) Estimates are based on the Company’s current costs of production and, unless expressly otherwise agreed in writing, are subject to amendment on or at any time after acceptance by the Customer to cover any rise or fall in such costs.
d) All amounts stated in this agreement are expressed to be without Value Added Tax (VAT) and the Customer hereby agrees to pay in addition to the amounts stated therein all and any VAT which is or may become payable thereon.
e) In addition to the charges, the Company may incur additional costs (to include but not to be expressly limited to artwork, photography, printing, advertising, research studies, and exhibition materials) on behalf of the Customer in the proper performance of its services within the Contract. Such costs are to be approved in advance by the customer, charged to the customer monthly in arrears, if applicable, or included within the written quotation of each project.
f) The Company will not be required to make substantial advance payments or enter substantial financial commitments on behalf of the Customer and, if so requested the Customer will, upon request, pay the amount of such commitments immediately to the Company.
g) Pass through costs are separate to estimates and will be invoiced separately. These pre-approved include out-of-pocket and third-party expenses that are incurred as part of the project, such as travel and accommodation expenses, courier costs, image usage rights, or requested legal advice.
h) All costs stated on estimates are based on information given at the time of this estimate being issued. Any additional information supplied may result in additional costs.
i) Estimates do not include any costs associated with the translation or internationalisation, nor any activities, deliverables or services related to ensuring the final output from this project is fit for use on any other platform.
j) The costs stated are in British Pounds Sterling (£), and all invoices must be paid in this currency unless explicitly agreed to before the invoice(s) in question is/are due.
k) Pricing is an estimate based on the ‘potential scope’ and may need to be re-confirmed once all tasks have been clearly scoped out.
l) Payment will be required at four key dates within project durations ahead of new phases of work being undertaken unless otherwise agreed in writing.